Our primary purpose in collecting Personal Information is to provide you with safe, smooth and efficient services. This allows us to provide PETS SMILE services safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose. At times, we may examine, compare and review your Personal Information for errors, omissions and for accuracy.
PETS SMILE checks and processes credit card transactions with its bankers and carries out this online verification with the bank over a secure line.
In making any payment by credit card you must input the cardholder's name, your credit card number, card expiry date, CVC code(ie. 3-digit number shown at the reverse side of your credit card), contact telephone number and email address if applicable. The card details are encrypted before being transferred over the internet and all incoming credit card payments are processed by PETS SMILE on your behalf using the SSL (Secure Socket Layer) protocol.
PETS SMILE will not pass your details to any third party or company except those that we use to perform statistical analysis or manage communications on our behalf. All communications will come from PETS SMILE but we may choose to involve carefully selected third parties or companies from time to time in our communications. You can un-register at anytime via the link provided in the e-newsletter.
From time to time, PETS SMILE will compile aggregate statistics about the services and may share them with reputable third parties. These statistics will not contain information that would enable any third party to identify you personally.
PETS SMILE reserves the right to access and disclose individually identifiable information to comply with all applicable laws and lawful requests by the appropriate authorities, to operate its systems or for its own protection or that of its other users. PETS SMILE also reserves the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the PETS SMILE Website or other remote sales channels, and we consider that use to be inconsistent with our Terms and Conditions.
PETS SMILE will not store any financial details other than your 16-digit credit card number to which is linked to your ticket booking. Access to our secure web server is strictly controlled.